In case of Emergency condition where insured is being hospitalized for medical treatment, A direct settlement option can be availed by reporting it to out 24/7 International Helpline 00603 7628 3395. Everything within the ambit of policy terms and conditions limited to the sum insured; our TPA ASIA ASSISTANCE will look after all the payments.
Other documentation can vary from case to case bases since more than 20 perils are covered under each Travel Policy.
Terms and conditions of policy apply.
In case the insured is hospitalized, kindly collect all the hospitalization documents at the time of discharge.
Submit the claim documents to UIL office for claim processing within 7 days of completion of the treatment.
Claim settlement will take approximately 7 days from the date of submit of final document, provided all document are in order.
In the condition of reimbursement, usually it takes about 25 working days for claims to be processed.However, claims can be processed and paid much earlier, depending on how fast the file with all the necessary paperwork is received by the claims office
Please not that submission of above mentioned documents or any other documents shall not mean entitlement to a claim.
Email Address: Claim can be intimated via email on below mentioned addresses.